I was asked to be on the beta e-team for our company......... to insure that if someone made and inquiry on the internet, they got an immediate response from a qualified realtor....
Question: Has your company done this?
Question: If you have contact with internet clients, what's the success rate to contract?
Go ahead, LAY IT ON ME !!!

Fran White, REALTOR®
Reece and Nichols Residential
816-682-3897
www.kansascity-realestate.net
www.franwhite.reeceandnichols.com

To add my two cents:
One of our partners/customers Most Home provides a lead management solution for many large real estate brokerages (Windermere, RE/MAX Canada, Prudential WCI, Virginia Cook, etc). I could keep raddling off a list of names... They have the systems and a call center in place to qualify the leads, get them distributed to the agents, and follow up throughout the sales cycle to assure as high of closing rate as possible.
For real estate companies (even the large ones) setting up an "eteam" solution usually proves too costly and ultimately ends in failure (just being honest). That is why many of the large brokers are turning to Most Home right now instead of trying to do it themselves, the ROI is simply in favor of outsourcing it.
Success rate will have just as much to do with being able to follow up on the lead and track it through the sales cycle as it will simply "qualifying". If the eteam simply hands off a lead (no matter) how hot to an agent the majority of the time it will end up being dropped, I've seen this in many different situations over the years. Effective reporting is crucial. I could on about this subject for hours, so I should probably just write a blog post myself.